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Terms & Conditions

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Terms & Conditions

Last Updated: July 18, 2025

1. Introduction

Welcome to Ferbie Shop. These terms and conditions outline the rules and regulations for the use of our website and the purchase of products from our store.

By accessing this website and/or purchasing products from us, we assume you accept these terms and conditions in full. Do not continue to use Ferbie Shop's website if you do not accept all of the terms and conditions stated on this page.

2. Intellectual Property Rights

Other than the content you own, which you may have opted to include on this website, under these terms, Ferbie Shop and/or its licensors own all rights to the intellectual property and material contained in this website, and all such rights are reserved.

You are granted a limited license only, subject to the restrictions provided in these terms, for purposes of viewing the material contained on this website.

3. Restrictions

You are specifically restricted from all of the following:

  • Publishing any website material in any media
  • Selling, sublicensing and/or otherwise commercializing any website material
  • Publicly performing and/or showing any website material
  • Using this website in any way that is, or may be, damaging to this website
  • Using this website in any way that impacts user access to this website
  • Using this website contrary to applicable laws and regulations, or in a way that causes, or may cause, harm to the website, or to any person or business entity
  • Engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this website, or while using this website
  • Using this website to engage in any advertising or marketing without our prior written permission

4. Your Content

In these terms and conditions, "Your Content" shall mean any audio, video, text, images or other material you choose to display on this website. By displaying Your Content, you grant Ferbie Shop a non-exclusive, worldwide, irrevocable, royalty-free, sublicensable license to use, reproduce, adapt, publish, translate and distribute it in any and all media.

Your Content must be your own and must not be infringing on any third party's rights. Ferbie Shop reserves the right to remove any of Your Content from this website at any time without notice.

5. Product Information

Ferbie Shop reserves the right to modify the assortment of products, prices, and specifications of products without prior notice. The prices displayed on the website are quoted in Ghanaian Cedis (GH₵) and are inclusive of VAT unless otherwise stated.

While we strive to provide accurate product information, it is not possible to reflect the exact colors and details of products on the website. Therefore, slight variations in the appearance of products may occur.

6. Orders and Payment

When you place an order through our website, you are making an offer to purchase products. We reserve the right to accept or decline your offer at our discretion.

Payment can be made through the methods specified on our website. By submitting an order, you confirm that the payment information provided is valid and that you are authorized to use the payment method.

All orders are subject to availability. If a product is out of stock, we will inform you as soon as possible and provide you with options such as waiting for the product to become available or canceling your order.

7. Delivery

We aim to deliver products within the timeframe specified on our website. However, delivery times are estimates and not guaranteed. We are not liable for any delays in delivery caused by circumstances beyond our control.

Risk of loss and damage to products passes to you upon delivery. Please inspect all products upon delivery and report any damages or discrepancies immediately.

8. Returns and Refunds

You have the right to return products within 14 days of delivery if they are in their original condition and packaging. Some products, such as personalized items or hygiene products, may not be eligible for return due to their nature.

To initiate a return, please contact our customer service. Refunds will be processed using the same payment method used for the purchase within 14 days of receiving the returned products.

9. Warranty

All products sold by Ferbie Shop come with a standard warranty against manufacturing defects. The warranty period varies depending on the product and is specified in the product description or accompanying documentation.

The warranty does not cover damage caused by misuse, accidents, or normal wear and tear. To claim warranty service, please contact our customer service with proof of purchase.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Ferbie Shop shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

  • Your use of or inability to use our website or products
  • Any unauthorized access to or use of our servers and/or any personal information stored therein
  • Any interruption or cessation of transmission to or from our website
  • Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our website by any third party

11. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Ghana, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

12. Changes to Terms

Ferbie Shop reserves the right to revise these terms and conditions at any time without notice. By using this website, you are expected to review these terms and conditions regularly to ensure you understand all terms and conditions governing the use of this website and our products.

13. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Email: support@ferbieshop.com
Phone: +233 24 994 3971
Address: Ferbie Shop, Accra, Ghana